Stress less this peak season: How AI-powered CX manages surges with ease

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October 9, 2025

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2:00 pm

3:00 pm

EST

SUMMARY

Seasonal spikes don’t have be something you dread.

Join Crescendo and CX leaders from Lovepop and Rachio to learn how AI-powered support turns chaos into calm. See real-world results, proven playbooks, and AI Assistants in action to handle your next surge seamlessly.

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What we’ll talk about

Real stories, real results: How Lovepop cut email response times from 7 hours to 18 seconds.
Scaling smarter: How Rachio supported 1M+ customers with just 1 CS leader.
The surge playbook: Proven steps to prepare your team before crunch time.
AI in action: Live demo of Crescendo’s CX platform handling volume spikes in real time.