Health & Wellness
Transform Customer Care in Health & Wellness with Managed AI.
In the Health & Wellness space, empathetic customer support isn't just nice-to-have—it's essential for building and keeping customer trust. Our managed AI solution combines intelligent automation with human oversight, delivering consistently compassionate care that scales with your business.
AI powered support so you can care for every interaction.
Crescendo's seamless integration of human and AI support gives health & wellness companies confidence that every customer interaction prioritizes empathy while maintaining accuracy. Whether you're helping patients navigate the complexities of provider selection or supporting customers through their health transformation journey, our Managed AI handles routine inquiries so your team can focus on high-complexity interactions and strategic growth—delivering a superior customer experience that builds trust and loyalty.
Appointment scheduling
Product and Service Navigation
Billing and Insurance Support
Sensitive Issue Resolution
FAQ's
With Managed AI, you get expert deployment that works right from the start, plus ongoing optimization that keeps improving your customer experience over time.
CONVERSATIONAL ASSISTANCE
Say goodby to low performance IVR’s with natural language AI
MANAGED AI
Fully managed AI and CX teams for a worry free experience from day one.
NEXT LEVEL DATA
Insights that make a difference in your business
The human-in-the-loop difference.
99.8%
RESOLUTION ACCURACY
+50
LANGUAGES SUPPORTED
24x7
AI + HUMAN AVAILABILITY
Results you can measure.
See how our blend of advanced AI and human expertise is being leveraged to deliver exceptional omnichannel customer experiences.
Explore case studies"It’s been a freaking game changer. The AI tools are unreal, and we now have a 24/7 sales workflow that qualifies leads and creates big opportunities for us."
Eric Knopf
CEO, Webconnex
"Crescendo had just the technology we needed. They were incredibly responsive and collaborative. They didn't just provide a service, they became an extension of our team."
Zack Austin
COO, Rio
"The platform is performing really, really well. It has completely transformed our support operations, helping us clear a massive backlog and maintain top-tier service. The blend of agents and AI-powered automation makes everyday feel like the slow season for our internal support team."
Thomas Mayerhofer
Customer Success Team Lead, Meister
"Before Crescendo, scaling our customer support to match the flow of our events was a constant struggle. Now, we have a solution that can adapt as quickly as our needs change."
Eric Knopf
CEO, Webconnex
Ready to learn more about using Augmented AI in your business?
Our suite of tools enables exceptional CX interactions, monitors quality across all channels, and drives continuous improvement to provide valuable business insights over time.
