AUGMENTED AI
Omnichannel AI
for customer service.
Crescendo delivers perfectly orchestrated customer support across your website, mobile apps, email, phone, and business channels with omnichannel Augmented AI, ensuring seamless, real-time handoffs to our expert human agents.
AI + HUMANS
Meet your customers anywhere.
Crescendo’s Omnichannel AI delivers instant, near-perfect responses across all business channels, combining AI precision with human expertise to enhance customer interactions, boost retention, and build brand loyalty.
Crescendo’s omnichannel AI easily supports all your business communication channels & customized Agentic AI, managed by Crescendo humans.
With near 100% accuracy and instant responses, you’ll build brand loyalty and increase customer retention.
Crescendo’s AI and humans will work with your team to deliver personalized interactions to your customers.
SCALE SUPPORT
Crescendo makes customer service
easy across every channel.
AVAILABILITY
Deliver support excellence to all your customers, anytime.
EVERY CHANNEL
Voice, chat, and way more.
The human-in-the-loop difference.
99.8%
RESOLUTION ACCURACY
+50
LANGUAGES SUPPORTED
24x7
AI + HUMAN AVAILABILITY
Results you can measure.
See how our blend of advanced AI and human expertise is being leveraged to deliver exceptional omnichannel customer experiences.
Explore case studies"It’s been a freaking game changer. The AI tools are unreal, and we now have a 24/7 sales workflow that qualifies leads and creates big opportunities for us."
Eric Knopf
CEO, Webconnex
"Crescendo had just the technology we needed. They were incredibly responsive and collaborative. They didn't just provide a service, they became an extension of our team."
Zack Austin
COO, Rio
"The platform is performing really, really well. It has completely transformed our support operations, helping us clear a massive backlog and maintain top-tier service. The blend of agents and AI-powered automation makes everyday feel like the slow season for our internal support team."
Thomas Mayerhofer
Customer Success Team Lead, Meister
"Before Crescendo, scaling our customer support to match the flow of our events was a constant struggle. Now, we have a solution that can adapt as quickly as our needs change."
Eric Knopf
CEO, Webconnex
Ready to learn more about using Augmented AI in your business?
Our suite of tools enables exceptional CX interactions, monitors quality across all channels, and drives continuous improvement to provide valuable business insights over time.
