KNOWLEDGE base

AI isn’t magic. It’s your knowledge, on demand. We know that great AI starts and ends with great knowledge. Clean, current, and curated to help your customers get what they need without frustration.

Get a Demo

CX and AI pros optimizing your technology every day.

Bring all your company’s know-how—from product guides and FAQs to troubleshooting steps—into a living source of truth that fuels accurate, on-brand answers across every AI assistant.

You’ve already done the heavy lifting. We integrate with the content you have in Guru, Confluence, and Zendesk.

Power multiple AI assistants across chat, email, and voice with one or many knowledge bases to deliver answers that fit perfectly.

Curate, tag, and maintain content with built-in tools that keep information accurate, organized, and ready for AI retrieval—so every assistant learns from the best version of your knowledge.

Good information in, good AI out.

Building your AI knowledge bedrock

We gather your SOPs, guides, technical docs, and help center content, validating every piece so the AI only learns what’s accurate and aligned to real customer needs. Outdated info and knowledge gaps get flagged and updated before they become problems.

Make it AI ready, with answers that land

We transform validated content into curated knowledge ready for AI performance. Everything is tagged, formatted, and accurate so our team and your AI can deliver faster, clearer answers across every channel.

Your customers should never be the guinea pigs

Responses are stress-tested in simulated and UAT conversations to reveal where the AI might misinterpret, retrieve the wrong info, or leave gaps. Those issues are corrected before your customers ever experience them.

Accuracy that never sleeps

Content is not static. Continuous monitoring and updates mean your AI adapts with knowledge that is refreshed as products change, policies evolve, or new intents emerge.