Crescendo.ai
#1 AI-Powered Email Automation Platform for Customer Support
Resolve up to 90% of email tickets with 99.8% accuracy. Crescendo.ai brings human-level understanding and lightning-fast resolutions to your customer support with advanced AI.
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Smart AI Email Assistant for Customer Service.
Why wait hours to reply when you can respond in seconds?
Most businesses take 16+ hours to reply to customer emails, and by then, they've probably lost the sale and the customer loyalty. With Crescendo.ai, your customers don’t have to wait. Our AI email assistant handles everything from simple repetitive tickets to tricky, in-depth issues in seconds. It’s like having a super-smart support rep that works 24/7 without taking a coffee break!
No Codes, No Technical Complexity
At Crescendo.ai, email automation onboarding is on us!
We handle the entire onboarding with CRM and ticketing system integration to create workflows and everything in between, so you don’t have to lift a finger.
No need to build out complicated workflows or decision trees. And the best part? Our team also takes care of the ongoing maintenance. You just sit back and watch your inbox clear itself.
No need to build out complicated workflows or decision trees. And the best part? Our team also takes care of the ongoing maintenance. You just sit back and watch your inbox clear itself.
AI Horsepower at Its Best
So, how exactly does Crescendo.ai’s email automation resolve the tickets?
Crescendo.ai’s email automation tool handles over 90% of tickets on its own, pulling answers from your knowledge base, company policies, past customer emails, and CRM data. It uses advanced NLP and LLM tech to resolve even tricky questions with a human-like empathy and casual tone.
Seamless Handoff for your Support Reps
A smooth, frustration-free transition from AI to human
When an email needs a critical human touch, Crescendo.ai hands it off to your support rep with full context, no backtracking needed.
Your team sees the entire conversation history, AI responses, and customer data right in their inbox, along with a brief summary of the issue and the recommended answers.
Your team sees the entire conversation history, AI responses, and customer data right in their inbox, along with a brief summary of the issue and the recommended answers.
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All-in-One Customer Service Automation Platform That You Deserve
We’re way more than just an email automation tool
Crescendo.ai gives you the full package: AI-powered live chat, voice agents, and 35+ other tools, all included in one flat per resolution pricing. You’ll also get access to a team of CX and QA professionals who can act as an extension of your support team. Oh, and our built-in Voice of Customer (VoC) system? It gives you crystal-clear insights so CX leaders can actually see what’s working and what’s not before making their next big strategy.
ELEVATING CX
Email Autoresponders with Advanced AI
Crescendo.ai’s AI email autoresponder effortlessly handles your day-to-day support emails and scales up instantly during sudden ticket spikes—no stress, no delays. It delivers instant, accurate responses with human-like empathy and depth; so while your competitors are still replying in 1–2 business days, you’ve already solved the issue and moved on.
Seamlessly translate between languages without missing a beat.
50+ Languages
Humans in the loop.
+3,000 globally.
+3,000 globally.
Reduce CX support costs by 20% at launch, to improve and scale bandwidth.
20% Cost Savings
Leverage AI to instantly resolve 75% of interactions with unmatched accuracy and empathy.
75% Instant Resolution
Say goodbye to surveys with fully automated quality monitoring.
100% VoC
Resolve inquiries around-the-clock, faster than top agents.
24/7 Support
Discover how automating email ticketing system boost your CX.
Book a demo to see how Crescendo.ai’s smart AI handles email tickets in seconds, not with generic robotic replies, but with clear, helpful responses that feel genuinely human.
