Know your customers better with ai
Next-gen AI for customer insights.
Crescendo's advanced AI tools empower you to identify your customers' pain points and offer proactive recommendations to solve them effectively. Experience the cutting-edge customer insights with Crescendo's augmented AI.


AUGMENTED AI
Transform customer insights with crescendo.ai

ai for customer satisfaction (CSAT)
Automatize CSAT scoring.
cAPABILITIES
Analytics at it's best.


wE GOT YOU COVERED
Hassle-free CX outsourcing.
QUALITY FIRST
AI-Powered Customer Insights.
Performance-Based Pricing.
Crescendo's AI for customer insights empowers your business to proactively address customer needs, delivering exceptional CX to achieve loyalty and long-term success. We are confidently delivering experiences that exceed expectations, which is why we offer performance-based pricing, where you only pay for successful outcomes.
Other
Solutions
crescendo
& partnerhero
AI
(SaaS)
(SaaS)
Augmented AI
(Humans + Tech)
(Humans + Tech)
Deflection
Engagement
Handoff
Collaboration
Costly Implementation
Implementation Included
Costly Managed Service
Full Service
Engineering Costs
Integrations Included
Quality Measured
Quality Guaranteed
AI-driven customer service
What is Crescendo.ai?
Crescendo is a customer service outsourcing solution that combines Augmented AI and human expertise to deliver exceptional CX. Leveraging advanced AI for customer insights, it analyzes query intent, customer sentiment, resolution time, and automated CSAT scores. These insights help improve query resolution, identify fluctuating CX demands through category analysis, and optimize operations to enhance satisfaction and loyalty.
Seamlessly translate between languages without missing a beat.
50+ Languages
Humans in the loop.

Reduce CX support costs by 20% at launch, to improve and scale bandwidth.
20% Cost Savings
Leverage AI to instantly resolve 75% of interactions with unmatched accuracy and empathy.
75% Instant Resolution
Say goodbye to surveys with fully automated quality monitoring.
100% VoC
Resolve inquiries around-the-clock, faster than top agents.
24/7 Support
Discover how Augmented AI for customer insights can transform your CX.
Download our Solution Brief on the Crescendo and PartnerHero full-stack platform to learn how you can unleash extraordinary customer service at lower cost.