AuGmented ai at its best
All-in-one AI-powered customer service platform
Enterprise-grade AI-powered customer service on live chat, voice, email, and SMS. 100% performance guarantee.
AI LIVE CHAT
AI Live chat agents that feel like humans, not bots.
- Our AI live chat agents are built to communicate just like real human agents, but 10X faster. They engage with customers, understand context, and adapt tone based on customer sentiment. Automate 70% to 90% of customer support tickets with 99.8% accuracy with AI.
phone support automation
Smart AI Voice Agents. No more IVRs
- Crescendo.ai’s AI voice agents deliver natural, human-like conversations in 50+ languages with native-level fluency. Available 24/7, they handle high call volumes and solve even complex, multi-step queries directly over the phone. Seamless human handoffs ensure every conversation ends in resolution, with faster response times and lower support costs.
Email autoresponders
Email ticket automation with AI horsepower
- Why make customers wait 2 business days when they can get a reply in seconds? Our AI-powered email autoresponders handle tickets instantly, answering questions, resolving issues, and keeping your inbox under control. It's fast, smart, and always on, like a customer service superhero that never takes a break.
QUALITY FIRST
Human-in-the-Loop, our key differentiator
Crescendo.ai is the only customer service automation platform that offers services of 3,000+ real human agents, CX experts, AI deployment engineers, QA professionals, and trainers, ready to handle everything from implementation to ongoing maintenance (and everything in-between). Think of them as your extended support team.
Other
Solutions
Solutions
crescendo
& partnerhero
& partnerhero
No Guarantees
100% Performance Guarantee
Manual CSAT
AI-Backed CSAT
No Sentiment Analysis
Automated Sentiment Analysis
Extra Charges for White-Labeling
Full White-Labeling without Additional Cost
Complicated Deployment
Entire Deployment Covered by us
Only AI or Only Human
AI + Human Support
Basic VoC
Highly Intuitive VoC
AI-driven customer service
What is Crescendo.ai?
Crescendo is a fully-managed customer service outsourcing solution that combines advanced AI agents and human expertise to deliver exceptional CX. It offers 24/7 onmichannel supprot through live chat, voice, email, and SMS on a global scale. 100% AI agent set up, integrations, deployment, and maintenance is handled by their expert tech team with a performance guarantee.
The human-in-the-loop difference
99.8%
RESOLUTION ACCURACY
+50
LANGUAGES SUPPORTED
24x7
AI + HUMAN AVAILABILITY
We love pudding. But we love proof more.
SCHEDULE A DEMO
Discover how Crescendo.ai's smart AI agents can transform your CX
Download our Solution Brief on the Crescendo and PartnerHero full-stack platform to learn how you can unleash extraordinary customer service at lower cost.