Meet the Revolutionary AI Shopping Assistant
Turn Browsing Customers Into Buyers
Crescendo.ai’s AI Shopping Assistant helps customers find exactly what they’re looking for by answering pre-sales questions in real-time:
- Product sizing, fit, colors, materials, care instructions
- Price comparisons, discounts, bundles, subscription offers
- Personalized recommendations based on style, and preferences
Our smart shopping assistant cross-sell and upsell suggestions that increase cart value and also provide live guidance during checkout to reduce drop-offs and abandonment
Boost Customer Confidence and Trust
Crescendo.ai automates the entire post-purchase journey with seamless, AI-backed support
- Order status, shipping updates, and delivery estimates
- Returns, exchanges, refunds, warranties, and replacements
- Billing, subscription updates, loyalty points, and account assistance
You get fast resolutions, significantly fewer tickets, and customers who trust your brand because support is accessible anytime, anywhere.
Conversations That Feel Truly Human, Not Scripted Bots
Crescendo.ai's shopping assistant understands tone, sentiment, intent, urgency, and emotional context , just like a top-performing shopper-support agent.
Messages feel natural, authentic, emotionally intelligent, and highly personalized, not robotic or repetitive. Your customers never feel like they’re talking to a machine.
Sell Globally without Language Barriers
Crescendo.ai supports 50+ languages with native-level fluency, including:
- Real-time multilingual chat, email, SMS, and voice
- Seamless language switching in the same conversation
- Brand tone and terminology preserved across every region
- Local context, idioms, product terms, and cultural nuance
One AI shopping assistant gives your brand 24/7 global shopping support that feels local everywhere.
Insightful Reports, Analytics & VoC Insights
Automated CSAT Scoring
Product & Page Feedback
Voice of Customer Highlights
The human-in-the-loop difference
We love pudding. But we love proof more.
The most expensive customer interaction is one that never happens.