The First AI-Native Contact Center

Guaranteed outcomes in weeks, not months - powered by AI + Superhumans.

Get a Demo

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Every Channel

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Every Customer

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Every Outcome

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Performance Guarantee

Individually, they're best in class. Together, they're game-changing. 

World's smartest, auto-tuning AI for CX with over 99.5% accuracy.

All channels covered with AI agents, including: Chat, Messaging, Voice, Email. 

Seamless 24x7 handoff to the industry's best Superhuman agents.

QA and business insights on 100% of interactions.

Together at last

The best AI for CX

The best BPO

Together at last

Built for mid-market agility. Proven at enterprise scale.

AI-powered CX that delivers outcomes - guaranteed.

For Mid-Market

Level up your CX without building a call center from scratch. Get world-class expertise and always-on support without the cost or complexity of an in-house team

For Enterprises

A scalable, AI-native platform backed by infinite capacity. Guaranteed consistency, compliance, and seamless integration with your existing stack.

meet crescendo

Not just AI.
Not just outsourcing.
It’s the perfect combination of both.

Go live in <60 Days

Outcome Based Pricing

Performance Guarantee

In a world of deflection and delay, we deliver.

AI + Superhumans working together to resolve what bots can’t and BPOs won’t - fast, effortless, and guaranteed.

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AI Assistants

Instant resolution across chat, voice, and email. Auto-tuning for accuracy and clean contextual escalations.

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AI Operations

Continuous optimization, guardrails, and analytics to keep resolutions high, response times low, and CX on target.

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Superhumans

Multilingual experts handle high-value cases with AI assistance for speed, empathy, and precision.

Built to work with every tool your team already uses. No rip-and-replace. No wasted spend.

CRM Integrations

Knowledge integrations

3rd Party Integrations

Your internal team

Leapfrog your maturity

Level 04 / Autonomous

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5+ Channels

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90% Volume

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Proactive AI

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Auto Quality

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Business Outcomes

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Autotuned Handoffs

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Proactive Insights

Level 03 / AI Native

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5+ Channels

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60% Volume

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Multimodal AI

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Total Quality

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AI + Labor Outcomes

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Perfect Handoffs

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Business Insights

Level 02 / AI Bolt-On

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1-2 Channels

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30% Volume

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Agentic AI

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AI Quality

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AI Outcomes

Level 01 / Workflow

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0 Channels

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5% Volume

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IVR

from our customers

“We went from 20% accuracy to the high 90s within weeks. We were in a time crunch and Crescendo moved fast…and the improvement was exponential.”

Anthony Tedesco

Head of Customer Support Operations

Before and After Crescendo

‍‍Trustpilot Score: Before: 3.6 / After: 4.3
‍Email first reply time: Before: 7hr 29min / After: 18sec.
‍Volume Handled: Before: normal capacity / After: double the volume with fewer people

"I contacted the email address listed on the original order confirmation on a Sunday evening. Within ONE MINUTE... I received a response, an outline of what they could do and I had a resolution within 20 minutes."

Pamela

Lovepop Customer

No Setup Fees.

Spike Protection: Don’t pay for unexpected volume.

A fully managed, AI-native contact center in 12 weeks, or you get your money back.

Best-in-class AI performance guaranteed

You will never pay for DSATs from either the AI or a Superhuman.

"The platform is performing really, really well. It has completely transformed our support operations, helping us clear a massive backlog and maintain top-tier service.”

Thomas Mayerhofer

Customer Success Team Lead

From our customers

Not hype
Not promises
Just outcomes

"It's been a freaking game changer. The AI tools are unreal, and we now have a 24/7 sales workflow that qualifies leads and creates big opportunities for us.

your roi, guaranteed

Improve user ratings in 4 weeks

Lovepop’s score jumped from 3.6 to 4.3.

7 hours → 18 seconds

Cut email response times dramatically - from hours to seconds.

15% average cost savings

Immediate cost savings with Crescendo.

2x volume, same team

Handle double the volume with fewer people, no seasonal hiring.

the only model with skin in the game

Others sell seats and licenses. We earn our keep.

The Old Way

The Crescendo Way

Setup & Maintenance

Big upfront fees. Endless consultants.

No setup fees. We handle everything.

Performance & Quality

You pay whether they deliver or not.

Pay only for successful resolutions. Guaranteed.

Hiring & Staffing

Costly, high-turnover 24/7 teams.

Multilingual “superhumans,” ready to scale on day one.

We’re committed to ethical AI development and usage.

Security and privacy are paramount, upheld by stringent standards including SOC-2 Type II and HIPAA.

moving ai and people forward together.

Join us in building the future of CX, where AI and people amplify each other. If you’re looking for more than just a job, come be part of a team redefining how the world connects with customers.

Explore Careers →