Customer support in multiple languages
#1 Multilingual Customer Support Platform
Provide 24/7 customer service in 50+ languages with native level fluency. Perfect for global teams and businesses scaling across international markets.
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24/7 Customer Service in 50+ Language With AI and Human Agents
Delight customers worldwide by delivering round-the-clock multilingual support in over 50 languages, with both advanced AI and human-backed service.
Our AI leverages cutting-edge LLM and NLP technology to respond in a natural, empathetic tone that feels genuinely human. It can automate up to 90% of multilingual support tickets with high fluency and accuracy. For the remaining complex cases, our global network of trained support agents ensures seamless triage and resolution.
The result? A truly hands-free, end-to-end multilingual customer service without compromise.
Our AI leverages cutting-edge LLM and NLP technology to respond in a natural, empathetic tone that feels genuinely human. It can automate up to 90% of multilingual support tickets with high fluency and accuracy. For the remaining complex cases, our global network of trained support agents ensures seamless triage and resolution.
The result? A truly hands-free, end-to-end multilingual customer service without compromise.
Multilingual Call Center Across the Globe
In addition to AI automation, Crescendo.ai offers multilingual call center support through real human agents. With the acquisition of PartnerHero, we now have a global workforce of 3,000+ customer support professionals across North America, South America, Europe, Asia, and Africa, ready to deliver high-quality customer service in multiple languages.
Omnichannel Support in Multiple Languages
Crescendo.ai offers true omnichannel customer support across chat, voice, SMS, and email in multiple languages.
No matter where your customer reaches out, Crescendo.ai seamlessly pulls context from past interactions, even if they happened on a different channel. This ensures a smooth, unified experience where customers never have to repeat themselves.
It’s not just multichannel, it’s truly omnichannel.
No matter where your customer reaches out, Crescendo.ai seamlessly pulls context from past interactions, even if they happened on a different channel. This ensures a smooth, unified experience where customers never have to repeat themselves.
It’s not just multichannel, it’s truly omnichannel.
All Industries, All Types of Tickets
We proudly serve clients across a wide range of industries, including SaaS, healthcare, retail, electronics, finance, and fitness, delivering support that’s both efficient and empathetic.
Our multilingual customer support outsourcing services handle everything, from repetitive queries like returns, order status, appointment bookings, discounts, and renewals to complex, time-consuming issues such as installation guidance, technical troubleshooting, and in-depth feature explanations.
Our multilingual customer support outsourcing services handle everything, from repetitive queries like returns, order status, appointment bookings, discounts, and renewals to complex, time-consuming issues such as installation guidance, technical troubleshooting, and in-depth feature explanations.
The Languages We Support
We provide customer support in English, Spanish, French, Romanian, Urdu, Hindi, Japanese, Mandarin, Dutch, German, Arabic, Portuguese, Italian, Korean, Russian, and more.
With customer service available in 50+ languages, we ensure your global customers feel heard, no matter where they are or what language they speak.
With customer service available in 50+ languages, we ensure your global customers feel heard, no matter where they are or what language they speak.
No IVRs, No Chatbots, AI Smart Agents that Talk like Human
When most companies promise multilingual support, they usually mean clunky IVR systems or chatbots that force users through endless menus, without ever delivering real solutions.
Crescendo.ai is different.
Our AI agents don’t just understand multiple languages , they communicate like humans.Whether it’s voice or chat, they converse naturally, solve problems intelligently, and respond with real empathy.
No rigid flows. No robotic replies. Just smart, multilingual support that actually helps your customers.
Ready to upgrade from frustrating menus to fluent conversations? Let's talk.
Crescendo.ai is different.
Our AI agents don’t just understand multiple languages , they communicate like humans.Whether it’s voice or chat, they converse naturally, solve problems intelligently, and respond with real empathy.
No rigid flows. No robotic replies. Just smart, multilingual support that actually helps your customers.
Ready to upgrade from frustrating menus to fluent conversations? Let's talk.
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ELEVATING CX
Seamless Customer Service with in Multiple Languages
Crescendo.ai is the only platform that pairs advanced AI agents with human-backed outsourcing services to provide seamless customer support in multiple languages. You don’t just automate multilingual support with AI, you also get access to 3,000+ globally distributed, highly trained support reps who act as an extension of your team. And the best part? It’s all included in your per-resolution fee, with no extra charges. Experience truly hybrid customer support with Crescendo.ai.
Seamlessly translate between languages without missing a beat.
50+ Languages
Humans in the loop.
+3,000 globally.
+3,000 globally.
Reduce CX support costs by 20% at launch, to improve and scale bandwidth.
20% Cost Savings
Leverage AI to instantly resolve 75% of interactions with unmatched accuracy and empathy.
75% Instant Resolution
Say goodbye to surveys with fully automated quality monitoring.
100% VoC
Resolve inquiries around-the-clock, faster than top agents.
24/7 Support
Case Studies
AI meets impact. Success stories that speak louder than words
Webconnex
Webconnex Delivers Exceptional Event Support at Scale with Augmented AI
The streamlined process relieved pressure on the Webconnex team, allowing them to focus on delivering exceptional event experiences.
RIO
Rio Launches New Electronics Product With Advanced AI Support
Crescendo AI empowered Rio’s Kickstarter success with an AI-driven CX Assistant, streamlining customer support and positioning Rio for scalable growth.
Meister
Meister Clears a 1,000+ Multiligual Ticket Backlog with Augmented AI
Meister used Crescendo’s Augmented AI platform to scale multilingual customer support, eliminate backlogs, and boost service quality without increasing costs.
Discover how automating multilingual customer support boost your CX.
Book a demo to see how Crescendo.ai’s smart AI handles phone, chat, email and SMS support instantly, not with generic robotic replies or IVRs, but with clear, helpful responses that feel genuinely human.
