The Pace of What’s Next
Hype fades. Transformation lasts. The leaders shaping the future of CX are already out in front, proving what works. In a New York minute, the game shifts again.
location-pin
New York City
calendar
November 12, 2025
clock
12:00 - 6:00 PM EST
OCTOBER 28, 2026
SAN FRANCISCO
Stop chasing AI hype. Start building what actually works.
Limited seats by design.
Unlimited value by intention.
This isn't another bloated conference with recycled talking points. It's a focused gathering where substance beats spectacle, where you'll get the real intel from leaders who are actually doing the work, and have the outcomes to prove it.
circle-check
Learn what an AI-native CX organization actually looks like in practice.
circle-check
Learn tactical strategies that create measurable business impact, not vanity metrics
circle-check
Gain direct access to the people solving problems you're facing right now (and those who are trying to sort them out alongside you)
KEY SPEAKERS
Announcing Soon
THE VENUE
arrow-right
Live in NYC
We’re bringing CX leaders from all over the country to connect about Customer Experience in the AI era. Grab your seat before they’re gone.
AGENDA
12 - 1pm
Welcome reception
Step into the main space and be welcomed with light bites, beverages and networking.
circle
circle
1 - 4:30pm
Main stage content
Join us for inspiring fireside chats, practical panels, and executive conversations from the industry's top leaders.
See speaker line up
arrow-up
4:45 - 6pm
Happy hour + networking
Kick back, relax and enjoy the rest of the evening with hors d'oeuvres, cocktails (or mocktails) and networking.
circle
Your Qs. Our As.
Who is Crescendo Live for?
Anyone who is interested in exploring and building a community in the world of AI and CX. (and anyone who likes dogs, of course)
Can I bring someone with me?
Only if they're cool.
Sick of conferences that are 90% vendor booths and 10% actual insights?
Yeah. Us too.
REQUEST A SEAT
Why wait for the future when you can build it?
Be part of Crescendo Live: NYC and connect with the people shaping the next era of customer experience.
HIT US UP
Stay in the loop on social media and join our list to learn about future exclusive events.
