With Crescendo, gluten detection company NIMA turned customer support into a real-time engine that drives product, shipping, and CX improvements.

EVPassport partnered with Crescendo to deliver 24/7 customer service and CX at scale, reaching 70% instant AI resolutions and <30 sec human response times.

SimpleSUB Water extended weekday coverage by 4 hours, added weekends, deployed chat in 53 days, and freed their team for strategic work with Crescendo.

Discover how Meister used Crescendo’s Augmented AI platform to scale multilingual customer support, eliminate backlogs, and boost service quality.

Kiki Milk scaled customer support without losing authenticity. With Crescendo AI, 50% of inquiries are automated, response times dropped to near-instant, and th

IDEO U delivers always-on, human-centered support with Crescendo, uniting AI and human experts for seamless handoffs and a better learner experience.

Lovepop got 99.93% faster email support and achieved 94% CSAT during peak holiday surges with Crescendo’s omnichannel AI assistant named Joy.

Pied Parker scales customer support with Crescendo’s AI + human model: 24/7 coverage, 70% instant resolutions, sub-30-second agent response, and less backups.

Cuyana improved CX with Crescendo’s AI + human model, holding CSAT in the mid-80s, cutting time-to-agent to 54 seconds, and automating routine inquiries.

Crescendo AI empowered Rio’s Kickstarter success with an AI-driven CX Assistant, streamlining customer support and positioning Rio for scalable growth.

Webconnex partnered with Crescendo to scale CX, achieve 75% CSAT, resolve 50% more inquiries instantly, and drive 12K+ more ticket sales year-over-year.

Rachio supports 1M+ users with 95%+ accuracy using Crescendo.ai’s hybrid AI + human CX, managed by just one CS leader.